PR, marketing, and media production | Alchemy On Demand https://staging.alchemyondemand.com Stories that matter Wed, 16 Mar 2022 22:07:35 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://staging.alchemyondemand.com/wp-content/uploads/2021/11/Alchemy-A-150x150.png PR, marketing, and media production | Alchemy On Demand https://staging.alchemyondemand.com 32 32 How A Strong Website Helps Your Business https://staging.alchemyondemand.com/how-a-strong-website-helps-your-business-2022/ https://staging.alchemyondemand.com/how-a-strong-website-helps-your-business-2022/#respond Tue, 15 Mar 2022 06:06:00 +0000 https://staging.alchemyondemand.com/?p=962 Read more "How A Strong Website Helps Your Business"

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The web is a company’s first presence to a lot of people. And, as the old marketing adage goes, it’s all in the presentation.

Think about it. How would Apple look if it handed you their iPhone in a ziplock bag? What if the storefronts were all ramshackle and daub?

Yes, image matters – it’s the calling card of your business.

But how, specifically, does it help? Well, check out this amazing infographic from instantshift.com. It really says all there is to say:

-Hudson Hornick
Alchemy On Demand

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Six Reasons Your Website Needs Video https://staging.alchemyondemand.com/reasons-your-website-needs-video-2022/ https://staging.alchemyondemand.com/reasons-your-website-needs-video-2022/#respond Tue, 15 Mar 2022 05:51:07 +0000 https://staging.alchemyondemand.com/?p=951 Read more "Six Reasons Your Website Needs Video"

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Micheal shooting Brooks & Dunn video

Sorry about that, my Luddite friend.

I too, am a reader, not a watcher, but times have changed. Today’s websites need video and here are the top six reasons why:

#1. Search engines love video.

For the last few years, Google has rewarded sites that include video, presumably because videos are “content-rich.” When a video is optimized to include relevant keywords, it has a 50 times better chance of appearing on the first page of Google results than any static text page. And as if to emphasize the importance of video with web users, YouTube has become the second-largest search engine on the web. That means web users are nearly as likely to search for their keywords (your website) on YouTube as Google. If you don’t have video on your website, YouTube won’t find you.

#2. Videos are more engaging than text.

Just as it’s easier to get caught up in television or a movie, than in a book, well-crafted videos pull people into the storyline. And why not? Videos combine words, images, and music to create more compelling storytelling than words and images alone. For that reason:

#3. Videos are shared more often than text.

Because they are more engaging and compelling than static text pages, videos are shared—on Facebook and other social media, as well as emailed—far more often than static web pages. Moreover, a video thumbnail— embedded on a Facebook page, for example–attracts more attention and garners more “Likes” and comments than a static text page.

#4. Videos convert visitors to customers more frequently than text.

Videos are able to imitate the bricks-and-mortar shopping experience more readily than words and still images, giving prospective customers a “you are there” experience that can overcome any hesitation a shopper may feel about purchasing online. A video can also convey your company’s brand—the look and feel you want customers to associate with your company—far more than a static website. Moreover, once a website visitor has clicked on the PLAY button, he or she is in your control. A well-produced video can provide a “one-stop shopping” experience for the user, answering his or her questions, showing the product from various angles, offering appropriate calls to action (and the links to make them a click away), and even guiding visitors to the shopping cart.

#5. Videos can be shared on multiple channels

—thus maximizing the bang for your buck. By loading videos to multiple sites—YouTube, Vimeo, Google Video, Facebook Video, and more—in addition to your own website, you reach far more prospective customers than through your website alone. Moreover, videos can be optimized to play equally well on mobile devices, televisions, and in-store monitors, further maximizing the return on your video investment.

# 6 Best of all, Alchemy On Demand can create your videos

From animated shorts and two-minute sales pieces to full-length corporate documentaries, our team of award-winning producers, directors, and writers are masters of the craft of video storytelling to meet any budget. When you’re ready to go video, contact us.

-Leslee Goodman
Alchemy On Demand

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How To Write Killer Copy (For Reals) https://staging.alchemyondemand.com/write-killer-copy-2022/ https://staging.alchemyondemand.com/write-killer-copy-2022/#respond Mon, 14 Mar 2022 08:35:27 +0000 https://staging.alchemyondemand.com/?p=1020 Read more "How To Write Killer Copy (For Reals)"

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Copywriting has long been the black sheep of the marketing world. It’s a crucial part of the marketing process, but it’s tricky, and therefore many overlook copywriting as something that will take care of itself.

Big mistake.

Numerous studies have shown that small tweaks to your copy result in huge returns.

Still, most don’t want to pay to have it done professionally, so how can you get away with writing copy that sells?

Easy. Like this:

  1. Know your target customer
  2. Focus on benefits
  3. Know yourself
  4. Keep it simple, Keep it on point, and Be specific
  5. Yell at them, Build trust, & Dissuade fear
  6. Make them like you
  7. Show them that others have already jumped aboard (Social Trust)
  8. Universalize your tone
  9. And finally – follow through

BAM – There you have it. 9 steps to write killer copy. Remember, practice makes perfect, but armed with this knowledge you’ll be well on your way to writing killer copy that converts traffic.

And it all starts with…

Know your target customer


The goal of any marketing campaign is to guide your customers through the Buying Funnel:

AIDAS Diagram. Photo courtesy of ringedin.org

Attention, Interest, Desire, Action, Satisfaction – that’s the name of the game.

5 steps to customer (and business) happiness. You’re going to use your copywriting to guide your customers through these steps, and all of your marketing copy should be unified in this goal. Thus, your landing page copy should per tailored to where your customer is in that process.

Optimize your landing pages accordingly.

Example: Let’s say you sell shoes. You’ve designed a landing page to target those who search for “Santa Barbara Shoes.”

Your landing page copy should be geared toward conversions, yes, but you should also recognize that at this point in the buying phase, those that are searching for something as generic as “Santa Barbara Shoes” are likely in the first stage of the buying process, and that’s Attention.

Your potential clients aren’t not sure what they want, or even what’s out there. So your first step for these keyword searches should be creating a landing page that captures their attention, engages interest, and stimulates awareness and desire.

Pro-tip: Use emotion – it’s the strongest stimulant.

Therefore, the landing page shouldn’t be geared to raising awareness, but more about getting the customer to take that action. This is where things like coupons, free shipping, ease of returns, customer service, and social trust metrics like “# of satisfied customers” comes into play. The desire is there, you just have to get the customer to convert:

Now, the amount of space you have to accomplish these goals differs with your target task. If you’re writing PPC Copy, you’ve got precious few words in order to attract your potential traffic.

But ultimately, for any of your copywriting, what you’re trying to do is offer meat, in the language of the dog, directed to the dog.

Let me explain:

Remember Pavlov’s dogs? It’s a classic experiment about classical conditioning.

Ivan Pavlov. Dogs weren’t crazy about this dude

Good ol’ Pavlov proved that he could stimulate a physiological response by conditioning dogs to know that when a bell sounded they would be fed. In this case, when Pavlov sounded the bell, the dogs knew (or thought) that they were going to be fed, and that stimulated the response to salivate.

Great response, no?

But imagine if Pavlov hadn’t used meat to stimulate the dogs. What if, instead of steak, Pavlov used… lentils.

Lentils don’t get dogs going like meat.

Nothing does, in fact.

So if you don’t present meat for your customers, they aren’t going to salivate. Period. End of story. They won’t be hungry. They’ll go elsewhere for the meat they desire.

Take-Home: Know your customers, and present them what they want (give them meat).

Keep it Simple

Additionally, if Pavlov hadn’t rung a bell, but had used a whistle beyond the range of their hearing, the dogs wouldn’t know it was dinner time.

Take-Home: The language you use matters. Don’t over-sell something, don’t use ostentatious language. All big words do is isolate people. If you can use a simpler word, do so. Or, as a student of mine pointed out, if you can use an Anglo-Saxon word instead of the Latin, use the Anglo. That requires you to know the difference between Anglo-Saxon and Latin words, however….

Alright, now you’re ready to start writing some copy. But before you do, you must…

Know Yourself

It might sound silly, but many small businesses, especially those early on in the growth phase, suffer from an identity crisis.

Before you write a lick of script, you’ve got to know who you are, what you offer, and what makes you unique. These are the things that your potential clients are going to be looking for, and they’re going to want those things quickly.

If you can’t define yourself and your service in a sentence or two, your first priority is to learn how to be able to.

Define. Your. Mission.

Learn what sets you apart.

Seth Godin called this the “Purple Cow,” and Santa Barbara-based Zeeblu spins this into a blue zebra:

The point is, you’ve got to know what sets you apart and highlight it. Level of customer service, cost, quality, whatever – you’ve got to know what that is and promote that so that you stand out from the crowd.

When you find your purple cow/zebra, whatever, you’re ready to put pen to paper.

When you do, be sure to…

Focus on benefits (not features)

I’m a big believer in the selfish nature of people and their time.

It stands to reason.

People want to know if you’re worth your salt before they waste any time listening to you. It’s the same with the guy handing you the flier in the street, and the message is simple:

 DO NOT WASTE MY TIME.

When people are on your site, it’s all about them. Make sure that they know that. Don’t fall into the mistake of talking about you.

Example:
Check out this website from the Santa Barbara Small Business Entrepreneurship Center. This is cut from their homepage, and before I know anything about them, or what they do, I’m hit with a wall of text about who they are.

Right. Got it. No offense, but What’s in it for me?

A better design choice would have been one that speaks to the target customer’s needs:

“Get your business off the ground and running.” OR “What’s your goal? Here’s your solution.”

Or something thereabouts.

Take home: Make your copy about your customers, and they will thank you.

This brings us to…

Yell at them, Build Trust, & Dissuade Fear

Seems counter-intuitive, no? But it’s the truth. Well… sorta.

Talking firmly projects confidence, and people respect others with confidence. Many times people don’t know what they want – they want you to tell them what they want. So tell them. Use action verbs:

Just do it.

Act Now.

Subscribe.

Check this out: You tell me which one reads better:

A: “They may not even be hungry. They’ll probably go elsewhere for the meat they desire.”

B: “They won’t be hungry. They’ll go elsewhere for the meat they desire.”

If you guessed B, cheerio.

Remove doubt from your copy, and your readers will thank you.

*Caveat* Confidence isn’t enough. You actually have to know what you’re talking about. But before you do so, you’ve got to build up your reader’s trust. To do that, you’ve got to form a relationship with them.

Think about it. When you compose an argument, you start by getting the people to like you. This is why speakers start off with a joke. Bust up the crowd a little bit. Use conversational tones. Use “you” and “I”. Tell a story. Use your own picture:

Me hogging the spotlight at Christmas.

In short, get them to know you (and hopefully like you). Then, once you’ve established a firm relationship, you can speak directly, but don’t come out of the pulpit all fire and brimstone, or you risk alienating your readers.

Make them like you.

Humans aren’t such tricky animals. Ultimately, we’re social creatures and generally pretty predictable. It’s upon this premise that an ancient martial arts trick rests.

Ask any 3+ degree blackbelt what they would do to stop a fight from happening, and they’ll respond: “Smile.”

Yep. Smile. That’s it. Ten years of kung-fu knowledge distilled into a single word. And marketers use it daily.

Why?

Because it’s a lot harder to hurt someone you like, and as humans, we’re hard-wired to respond positively to smiles.

It’s called reciprocity, and it’s a powerful marketing tool.

Don’t believe me? Ask yourself what happens when someone you don’t know follows you on Twitter. Chances are, your innate response is to follow them back. Take and receive. That’s our social instinct kicking in again there.

So when writing your copy, go ahead and yuk it up. Put some funny images in there. Lighten the mood.

Look at Groupon, they’re champs of the sly-quirky just to make you smile:

Yep. They’re the masters of quirky. And I should know, I used to work for them.

Show them that others have jumped aboard the bandwagon

This is another one of our innate human characteristics. We’re social creatures. Additionally, if someone else does it, it reinforces the feeling that if we do it too, we’ll be doing a good thing, and that will release a small amount of dopamine (happiness chemical) into the brain.

Predictable, see?

The rub is that if someone did jump off a bridge, you might not, but you’d want to know why, and if it was a good idea, and if you were missing out on anything.

Your copywriting can exploit this.

“Scientists in California don’t want you to know this amazing secret to dieting.”

“These celebrities do things just like us.”

“1000s of satisfied customers”

…and so forth. Use some social trust indicators on your website with logos and testimonials, and use it in your copy to slam home the trust instinct.

Universalize your tone

All of your web copy is going to be setting a tone. Is it funny or serious? Flippant or stern? Direct or vague? You have to make these choices and stick to them. Obviously, if you’re in the business of selling caskets, you’ll want to take things a bit more seriously than Groupon. But they have the luxury of selling fun times and fun things, so they can get away with a little playfulness. This is where knowing your audience is key. Figure out what you can get away with and then tailor all-out copy to suit.

Additionally, make sure that your tone is the same across platforms. You’re building relationships with people whether you’re aware of it or not. If you’re Joe Happy one day and then Stern Moe the next, people won’t know what to think. And if they don’t know what to think, then they can’t count on you, and if they can’t count on you, then they can’t trust you with their money, can they?

Follow Through

This is the end of the AIDAS marketing funnel. You want your customers to be your biggest proponents. Follow up with them. Thank them for their business. Make sure they’re satisfied. It goes a long way to repeat business and referrals.

Use the same tone in your follow-up copy as the rest of your marketing efforts and you’ll be A-OK when it comes to quarterly profit reporting time.

And there you have it. 9 steps to copywriting mastery. So what do you think? Have you got any copywriting tips that I missed? Care to share? Drop me a line in the comments and I’ll holler back!

-Hudson Hornick
Alchemy On Demand

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Why Nonprofits Need To Spend MORE On Fundraising—Not Less https://staging.alchemyondemand.com/why-nonprofits-need-to-spend-more-on-fundraising-not-less-2022/ https://staging.alchemyondemand.com/why-nonprofits-need-to-spend-more-on-fundraising-not-less-2022/#respond Mon, 14 Mar 2022 05:52:40 +0000 https://staging.alchemyondemand.com/?p=943 Read more "Why Nonprofits Need To Spend MORE On Fundraising—Not Less"

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The Nonprofit Problem:

It’s a common problem in the nonprofit sector: you’ve got limited funds for programs and a waiting list out the door. Seeing as programs are the means through which you fulfill your mission, you immediately funnel money into them and let the fundraising side of your business (and it is a business, albeit a nonprofit one) starve.

Dan Pallotta, the founder of Advertising for Humanity and a frequent blogger on nonprofits for the Harvard Business Review, says this is exactly the opposite of what you should be doing.

Spend More on Fundraising

Why?

Starving fundraising is like putting Hercules on rations. How’s he supposed to do the heavy lifting for you, when he’s under-nourished? He may struggle valiantly for a while, but eventually, he’ll collapse.

Instead, consider fundraising the core of your nonprofit that you must keep healthy and strong for the rest of your business to grow.

Dan Pallotta talking about fundraising at TED

In a widely circulated essay Pallotta wrote in February 2012 entitled “Multiplication Philanthropy,” he pointed out the illogic of measuring nonprofits by how little they spend on fundraising when fundraising is the only way nonprofits can increase their impact. He also lamented donors’ resistance to having their donations support the fundraising effort, calling it “one reason that charitable giving has remained constant in the U.S. at 2% of GDP ever since we have been measuring it. …Donors don’t want charities to spend money on fundraising.”

Further, Pallotta wrote:

The cutting edge [philanthropy] is investment in fundraising. [E]veryone tries to suppress it, invoking a flawed theory of social change that says the less you spend on fundraising, the more you have for programs. That’s true if it’s a zero-sum game. But it’s not. Imagine a $10 million pie with $8 million going to programs and with the 20% fundraising slice taking $2 million away from programs. The last thing we want to do is make that a $3 million slice, leaving only $7 million for programs. But that’s not how it works. If done correctly, the extra million enlarges the pie — substantially. A $10 million pie becomes a $15 million pie, and the $7 million available for programs grows to $12 million.

As Pallotta points out, smart charities invest in fundraising because the money they get back is greater than the money they put in. He cites a Giving USA study, which found that “a dollar invested in a major gift program produces, on average, $24 in revenue. A dollar invested in a direct mail program produces $10. A dollar invested in a special event produces $3.20.”

Domestic Violence Solutions for Santa Barbara County holds an annual Springtime gala that raises tens of thousands of dollars annually. One reason for its success is that the Springtime committee enlists sponsors to underwrite the costs of the event—food, printing, entertainment, etc. As a result of this investment in fundraising, all of the event proceeds go directly to the mission—ending domestic violence. This is an example of donors—sponsors—wisely investing in fundraising—multiplying the dollars available for agency programs.

The Solution

So if you’re a donor who’s found an innovative and effective nonprofit that is really making a difference in addressing an issue you care about, it’s great if you fund their programs. But if you really want to increase their impact, fund their fundraising. That’s “multiplication philanthropy”—getting the most for your philanthropic buck.

— Leslee Goodman
Alchemy On Demand

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Why Social Media is Important for Small Businesses https://staging.alchemyondemand.com/why-social-media-is-important-for-small-businesses-2022/ https://staging.alchemyondemand.com/why-social-media-is-important-for-small-businesses-2022/#respond Sun, 13 Mar 2022 10:53:27 +0000 https://staging.alchemyondemand.com/?p=860 Read more "Why Social Media is Important for Small Businesses"

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I hear this one often: you’ve got a small business, so why even bother with social media?

As much as we might like to ignore it, social media has become a major player in today’s internet. As a business owner, it’s not something we can ignore, and with Facebook’s Two Billion+ reach, why would we? Lamenting your lack of business shouldn’t be an excuse if you’ve got a decent product. How many times have you said to yourself “I know that people will want what I have to offer if I could only reach them.” Well, writing a killer blog and correctly utilizing SEO is essentially free advertising – as is maintaining a social presence.

Generating some quality content is a great way to let these people know what your business is about. Keep in mind, however, that it’s imperative that your social presence be a quality social presence, as this Neil Patel blog will tell you.  It’s also important that you don’t hard sell your customers, at least not right off the bat – do this and you risk losing your fan base. What you want to do is engage them, build a rapport with them, and then link them to your services.

Start things off slowly, and give people some quality information. Think of this process as making the web the best possible experience and you’ll do just fine. A sort of “Give the people what they want” ethos for the long run.

-Hudson Hornick
Alchemy On Demand

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How Socrates and Science Can Make You a Better Marketer https://staging.alchemyondemand.com/use-science-be-better-marketer-2022/ https://staging.alchemyondemand.com/use-science-be-better-marketer-2022/#respond Sun, 13 Mar 2022 07:32:29 +0000 https://staging.alchemyondemand.com/?p=981 Read more "How Socrates and Science Can Make You a Better Marketer"

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Here’s how you can take the teachings of a guy who’s been dead for centuries, combine that with some modern-day science, and walk away with a foundation for marketing mastery.

Check it out:

As a marketer and blogger, your visuals and your text are going to matter a lot. You have, on average, 8 seconds to persuade your audience to take some course of action. When it comes to your website or blog copy, that 8 seconds is trying to get the visitor to either read more, click on something, or enter some of their information.

Seems like a lot of work, doesn’t it?

That depends on how you look at it.

See, human beings aren’t as complex as we make them out to be. At our base, we’re really just predictable little nuggets running around in fancy clothes.

Marketers have known for a long time what stimulates customer responses. They’ve had several hundred years to test it, so they darn well should, if you ask me.

What takes over our brains when we look at stuff:

First off, the brain uses what’s called heuristics to scan and learn new information. It’s not a perfect system (it can lead to errors in judgment), but it evolved from us needing to process information quickly and easily and to make snap decisions.

This, in essence, is what people are doing when they scan your site, display ad, copy, etc. They’re making snap judgments about YOUR QUALITY, my friend.

They want to know, and they want to know quickly, if they’re wasting their time being there.

All of this boils down to a very simple, long-held tenet: What’s in it for me (WIIFM)?

WIIFM is the radio station the world tunes into. WIIFM is what everyone on two feet wants to know the second they land on your site. WIIFM is what Hubspot proved with this graph:

BOOM.

You’d better get your ducks in a row about what you want that message to be.

Here’s how to do that:

Luckily, Socrates and Google have done much of the legwork for you.

First up, Socrates decided all those centuries ago that he needed a way to make his speeches superlative, top-notch, something to be remembered for well… centuries. He wanted to maximize his ROI, if you will. What he came up with is still taught in schools today.

(Guess he succeeded, no?)

What Socrates developed was the idea of Ethos, Pathos, and Logos. He concluded that in order to convince someone of an argument, you have to touch upon these three things.

Ethos, pathos, and logos – the three-headed dog of marketing

Ethos, Pathos, and Logos are the three cornerstones of an effective argument, be it spoken, written, or visual.

When you’re writing your marketing copy, when you’re designing your website, you need to know what will convince people of what you’re trying to sell them (what your argument is, so to speak). Advertising is too expensive to get wrong, (amiright, America???) so your punches have to count.

Here’s what’s what:

Ethos

Ethos is the credibility factor. It’s things like social trust, celebrity endorsement, jump-on-the-bandwagon approaches, that sort of thing. For a marketer, it’s our brain rationalizing the decision to buy certain things because it’s safe and acceptable to do so (Ex: “Beyonce is doing it, so I can too!”)

Logos

Logos is the logical part of the argument. Logos, for a marketer, is the cherry on top. It’s the “Now 25% off!” banner hanging outside your local mattress warehouse. Logos tries to win over the inner critic in you by quieting the voice that says: “Hmm… it might not be wise to purchase that dress right now,” by providing evidence to the contrary.

Now, Ethos and Logos are powerful and convincing methods of persuasion. But Socrates learned that they don’t hold a candle to Pathos.

Pathos – god of passion (don’t quote me on that)

If Ethos is all about credibility, and Logos is all Spock-like logic, Pathos is all about emotional response. Pathos is why you paid extra for the red sports car instead of the yellow sedan. Pathos is why you can’t commit to forking over $300 for a phone that, though better on paper than an iPhone, just doesn’t impress you with the way it looks and feels.

Logos says budget is best. Pathos says sexy is supreme. Guess who wins?

Why ethos and logos aren’t as powerful as Pathos:

Take a look at this magazine ad:

Photo courtesy of magazineadsandbooks.com

It doesn’t take a rocket scientist to see that this ad is primarily geared towards men (it was taken from an issue of FHM (For Him Magazine)).

But riddle me this: why is this ad effective at all?

It does nothing to espouse the wonderful taste of the Silver Bullet. (I come away knowing nothing about what the product does, or what, even, it is.)

But what the ad does do is make me feel something. Specifically, it makes me feel an association with three things.

Three very powerful things:

1.) lust – sex is a very primal (and therefore powerful) motivator.

2.) fun – this goes hand in hand with lust – it’s a great time, and that’s something that a company might want a potential customer to associate with their brand.

3.) strength – this one isn’t as abundantly apparent, but notice the black and white color schemes, which are a classically powerful color pattern. The black bottom with a hard red font in all caps, the mountains in the background, the women on their knees in an overtly sexual post, the snowman behind the blond, grinning wildly as if he’s been outfitted with two carrots (sorry, but… c’mon) – all these lend themselves to the idea of strength and dominance.

So there we have lust, strength, and dominance. All from drinking a beer!

But do you notice a pattern here?

None of these things have anything to do with credibility (ethos) or logic (logos), do they? Nope, it’s all passionate, emotive forces at play.

Does that strike you as odd? It shouldn’t.

Here’s why:

Human beings are emotional creatures. Our decisions are based on our emotional reactions and little else. We’re SO emotional, in fact, that in a study done by Antonio Damasio at the University of Iowa College of Medicine, has shown that humans whose emotional parts of the brain have been damaged are physically incapable of making a decision – even for something as mundane as whether or not to fasten your seatbelt.

As in, these poor souls just sit there trying to decide whether or not to fasten their seatbelts. Without an emotive response, they’re literally paralyzed.

Take-Home: EVERY decision is emotionally based.

Crazy, no?

It gets deeper, my friends.

But before we go there, let’s bring it back-to-home by pointing out that these marketers knew that they had one shot with their magazine ad, and they knew that they wanted to convey strong emotive connections between their brand and these feel-good emotions.

Ethos and Logos are important, but depending on your budget, and depending upon the size of your campaign, you should always be sure that your potential customers are leaving with a positive emotion, and preferably the emotional association you want to link to your brand.

The Coors Light marketers went over the top with their message, but they were successful in their goal because they stopped the reader long enough to associate their product with three emotions they were targeting.

When you’re designing your ads, you’ve got to think about the goal of your campaign. If you get just one shot, you want it to count.

Know your target customer, and know what moves them to action, then put the hardest-hitting message you can in front of their face.

What you and lions have in common (*spoiler alert*: it ain’t your heart)

James Clear recently wrote a great post on Buffer (a great social media tool, btw) about how to tame lions by presenting them too many options.

Have you ever seen the lion tamer in the ring with a whip and a chair, bravely warding off three hungry lions? It turns out that the reason this is successful isn’t because of the whip; it’s because of that seemingly-stupid little chair.

But that’s not just some object chosen by random. The chair, positioned correctly, offers the lion four potential focal points.

Lion tamer with the four-pronged chair of confusion. Photo courtesy of elfwood.com

The chair, along with the whip and the man wielding them, presents the lion with too many things to focus on, and the options immediately capture the lion’s attention (the whip and the chair, that is) it can’t eat.

The lion, after having its stimulus (food) taken away, becomes preoccupied with the clutter of other things in its face, can’t decide on which one to attack, and so instead decides it isn’t hungry after all.

Score one for the lion tamer, but human beings are little different: if we are presented with too many choices we stall and walk away.

The same is true with web design. If a design is too cluttered, it becomes confusing. We’re not ready to take on too much information. We see a wall of text and our first instinct is to balk and run away:

Too much.

Visitor: What is this?

You: It’s a site about nonprofit governance.

Visitor: Oh. Why’d I have to ask? [walks away]

Instead, aim for a clean design that strips away all but your primary objective. Airbnb does a great job of this:

AirBnb. Well played, sir.

Why is this good web design?

1.) Because it uses larger-than-life cool images of travel that entice but don’t overwhelm.

2.) Because all extraneous elements are stripped away and you don’t have to waste time wondering what the hell it is you need to do; the call to action is large and in charge, front and center.

3.) Because it’s simple, it loads fast, and there’s additional information pushed to the background, there only should someone need/request it.

In short, it’s successful because it remembers WIIFM – Your website isn’t about you and what you do. It’s about serving your clients and giving them what they need.

The take-home? Three parts:

1.) We need an emotional response to make a decision.

2.) Don’t present your visitors with too many options (cleanliness is next to godliness).

3.) Remember WIIFM (What’s In It For Me)

Now, back to the Coors Light Ad.

These marketers got rid of the now-metaphorical chair and dangled what they were selling in front of their target audience – that is, they’re selling the idea of sex, fun, and power. Coors Light will give you that. This is the meat of their message, so to speak.

They could have used other factors: “9 out of 10 doctors recommend Coors Light,” or “Now 25% off!” but that would cloud their message.

Don’t get me wrong. The “9 out of 10 doctors recommend Coors Light” and “Now 25% off!” are good marketing tactics in their own right, but given the one-shot opportunity that this magazine ad had with its intended audience, these marketers decided (and rightly so) that the main message should be meat, so to speak.

These emotional engagements people have with your product/brand ARE HUGE. They’re so important, in fact, that big brands spend $millions$ every year in order to make sure that they remain in their client’s good graces.

Come fly the friendly skies.

Relax, it’s FedEx.

We’ll leave the light on for you.

People want to have a sense of what they’re getting into before they get into it. Therefore, your first marketing message should be an effort to convey trust and confidence. Additionally, you want your customers to come away feeling good about your brand.

Bonus: More Science to Blow Your Mind: Surprise and Conquer

The nucleus accumbens is the part of the brain associated with pleasure. Studies show that it gets more excited (read: that people have a better experience) when it is surprised.

Surprise, therefore, can help put your brand in your audience’s good graces.

Check out these creatives:

Photo courtesy of Hongkiat
Photo courtesy of Hongkiat
Photo courtesy of Hongkiat
Pretty clever, no? All of them are clean, uncluttered messages that make you pause, think, and smirk. All get you excited about their brands, and all of them link a target emotion to their brand.

Use surprise wisely and you’ll have your customers all:

How this makes you a better marketer

1.) If you’re trying to sell something, push passion to the forefront. Let Logos and Ethos be Robin to the Batman of passion.

2.) If you’re trying to sell something, don’t give your customers too many options. It stalls them. There’s been a great deal said about this by others like this amazing post by Peep Laja.

3.) Surprise your audience to give them maximum pleasure.

In Sum:

If you’re trying to sell something, if you’re trying to dangle, say, a steak in front of your visitors, keep it simple, keep it passionate, keep it fresh.

Got it? Great.

-Hudson Hornick
Alchemy On Demand

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Getting Donors To Give More https://staging.alchemyondemand.com/getting-donors-to-give-more-2022/ https://staging.alchemyondemand.com/getting-donors-to-give-more-2022/#respond Sun, 13 Mar 2022 05:31:13 +0000 https://staging.alchemyondemand.com/?p=940 Read more "Getting Donors To Give More"

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In recent years, several well-publicized studies have reported that the rich really are different: they give less. There are exceptions, of course. Where would Santa Barbara nonprofits be without generous donors like Michael Towbes, Paul Orfalea, and many others?

Overall, however, the wealthy give a smaller percentage of their income (1.3%) to charity than the middle-class and low-income (3.2%). To shift that, philanthropists like Warren Buffett and Bill and Melinda Gates have challenged the rich to give away the majority of their wealth to charity through strategies like the Giving Pledge. Their hope is to excite the world’s wealthiest families—billionaires—with the impact they can make by investing in social change organizations. By making the Giving Pledge public, they hope to create a community of givers who will inspire and validate each other, as well as set a positive example for others to follow.

As a nonprofit seeking to maximize giving from all donors—and perhaps particularly the rich—your job is to understand why the rich don’t give as much as poorer citizens and help them to become more generous—and satisfied—givers. Here’s how you do that:

     1. Show them the need.

Studies suggest that one of the primary reasons the rich don’t give as much as other people is because they are more isolated from need. When they are shown evidence—a  video, a photo essay, or even a letter or newsletter account—of people in need, the wealthy respond just like other people—with generosity. Thus, one of the primary jobs of the fundraiser is to compellingly inform wealthy donors of the needs in their community.

      2. Show them solutions.

Donors want to be problem-solvers. They want to invest in solutions, not just sad faces. The needs of the world are daunting, so another part of your job as a fundraiser is to demonstrate that your organization is effectively addressing needs and making a difference. People love to back a winner; they want to invest in success.

      3. Focus on outcomes.

It’s not enough to say that your organization served 200 kids in an after-school program. Donors want to know that because of your work, truancy rates, or gang violence, or teen pregnancy, is down; or test scores are up; or that the kids paid it forward by serving meals to the homeless. In other words, they want your work to have produced results and they want you to be able to quantify and articulate them.

One nonprofit doing an excellent job of communicating results is the Low-Income Investment Fund, whose website trumpets its accomplishments in a banner that rolls across the top of the home page. LIIF also publishes an annual report that graphically quantifies its success in words, stories, and bulleted facts. The annual report is not only mailed to donors and funders, it is also mailed to the media and prospective donors—reaching out to people who might be attracted by the organization’s success—and become donors. The annual report also lists its major donors—subtly encouraging readers to join that club, or up-level their gift.

     4. Make donors your partners.

Younger donors and donors whose money comes from successful entrepreneurship, rather than inheritance, want to give to organizations that respect their skills and are open to their advice. This means taking the time to get to know your wealthy donors and ask them for their feedback. It will also mean adopting their suggestions or having a darn good reason for failing to.

      5. Overcome their resistance.

Partnering with donors gives you access to the way they—and their peers—think. One of the most valuable pieces of information they can share with you is what got in the way of their involvement previously. What obstacles did you (already) overcome to win their participation, and what obstacles may still exist in the minds of others? Once you understand where the disconnect lies, it’s far easier to find a way to cross it.

An outstanding example of a piece that works to overcome donor resistance was produced for KNOW-HIV, an AIDS education initiative, by documentary filmmaker Doug Pray. The PSA follows a woman who “isn’t all that concerned about AIDS,” until a trip to El Salvador shatters her misconceptions and transforms her resistance to advocacy. Sponsored by Viacom and Kaiser Permanente, the PSA was seen by millions of viewers and earned the filmmaker and the agency, Seattle-based DDB, an Emmy for Best PSA of 2006.

    6 . Give them meaningful recognition.

Not everyone wants a plaque or a luncheon. Some may even consider them a waste of their precious gifts. If you know your donors, you will know what recognition is meaningful to them and act accordingly. Increasingly you’ll find that what donors want most is for you to make effective use of the funds they’ve entrusted to you; that you say thank you at least once a year when you send them their receipt for tax-deduction purposes; and that you include them appropriately when you are thanking other donors. But if your donors are your partners, you’ll know what they want, right?

 –Leslee Goodman
Alchemy On Demand

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A Beginner’s Guide To Grant-Writing https://staging.alchemyondemand.com/a-beginners-guide-to-grant-writing-2022/ https://staging.alchemyondemand.com/a-beginners-guide-to-grant-writing-2022/#respond Sun, 13 Mar 2022 05:15:59 +0000 https://staging.alchemyondemand.com/?p=897 Read more "A Beginner’s Guide To Grant-Writing"

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You hear all kinds of things about grant-writing:

There are tons of money being given away! All you have to do is ask!

Grant-writing is difficult. It’s incomprehensible, time-consuming, and tedious.

Grant-writing is a waste of time! You invest all that effort and don’t get funded.

So what’s the truth about grant-writing?

The bottom line is that all of the above statements are true some of the time and in some contexts.

Here’s what I mean:

Yes, when you add it all up there are thousands of organizations giving away millions of dollars, and all a qualifying recipient has to do is write a compelling grant to receive a portion of them. Sounds easy enough, right?

The other pertinent facts are: there are also millions of organizations applying for those grants; it takes some research to determine what type of person, organization, and projects qualify for the funds; and only the most competitive applications are likely to receive any money. We’ll get into how to write a successful grant in a moment, but first, let’s look at some other hurdles to effective grant writing.

Yes, some grant applications are difficult, time-consuming, and tedious to complete. These tend to be government grants, which, because they dispense public funds, have to document their decision-making by collecting all kinds of demographic data, such as age, race, ethnicity, residence, and income of the people the grant will benefit. If you don’t routinely collect that kind of data, it’s difficult to complete the application.

Other grant applications can be tedious and time-consuming, such as those that use a computer-generated form that requires all of the answers to fit into tiny rectangles that will only accommodate a certain number of characters, or that have a bug in their programming so that the numbers dutifully entered into the columns don’t add up to anything like the correct total; or that inexplicably fail to save your data after you’ve gone to all that trouble to enter it and you have to do it all over again. Perhaps repeatedly. These types of grants make you want to pull out your hair, change your career, and conclude that grants are the hard way to get money.

And then there’s this: you can go to all that trouble and not get funded. Yes. It happens all the time. Even a well-qualified applicant whose project is closely aligned with the purpose of the funding organization, who writes a thoughtful, compelling application, may get turned down for a grant. Why? The granting organization just received more compelling applications from qualified applicants than it had dollars to cover. Or one of the trustees had a pet project that took precedence over yours. Or, in the interest of fairness, they had to spread the grants over various regions or communities the funding organization serves. There are dozens of reasons a grant application might not get funded and a lot of them you—the applicant—don’t have any control over.

That being said, there are some surefire things you can do to put yourself in the best position to get funded. Let’s take a look at them.

How to write a successful grant:

Number one: do your research.

Read the website, funding guidelines, or other available information about the funding organization to understand what they fund, where they fund, and whom they are most likely to fund. If you are using a grants database such as Guidestar, or the Foundation Directory Online, you may see that the granting organization is a big supporter of teen programs, which is what you provide. Great, you think. Just what I’m looking for. Then you see that they restrict their funding to the states of Washington, Oregon, and Idaho. Still good! We’re in Seattle. But then you read that they only give to faith-based organizations…which you’re not. Don’t waste your time applying for a grant unless you know someone on the Board of Trustees (or whatever they call the people who review the grants and make the decisions) who has encouraged you to apply and will recommend you for funding. It’s true in grant-making, as in many other aspects of life, that relationships often take precedence over overstated criteria.

One other note about research:

Take a look at the list of grants the prospective funder has awarded over the last few years and look to see organizations similar to yours in size and purpose. If the website says the funder is interested in teens, animals, and the environment and funds universities, zoos, and environmental research centers, they’re most likely not going to fund a small teen after-school program, no matter how great a program it is, or how great a grant you write. They’re going after bigger fish, and in their eyes, you’re small fry.

Number two: Have your organizational ducks in a row.

At the end of the day, grantors make grants to organizations, not to grant-writers. You can write a great grant application, but if the organization you’re writing for doesn’t have a strong and effective board, a clear and compelling mission, demonstrated community support, well-designed programs and means of measuring results, and diverse sources of income, you’re pushing a rock uphill. Most grant-makers aren’t going to fund your proposal.

As the grant writer, however, you can help your organization get its act together by pointing out these facts. You can do so without having to play the heavy, but by explaining, “We need to include more diversity on our Board because that’s what our funders look for.” Or, “We need to explain to the Board that their financial contributions influence grant-makers’ contributions, because why should a grant-maker give to a cause that even its own Board members don’t give to?” Or “We need to do more outreach to individual donors because grant-makers want to see strong, grassroots support.”

What about grants to individuals?

Most grants are to organizations—specifically nonprofit organizations—not individuals. The exceptions are grants to artists, writers, filmmakers, and other creative types; scholarships; and some special-purpose types of grants to encourage individuals to take actions that benefit society. Examples are grants to individual homeowners to install solar panels or to weatherize their homes to conserve energy. Though individuals have to apply for these grants, the government, utility company, or other entity offering the grants typically advertises their availability and has staff that will help applicants complete the application. In general, however, you’ll find that most grant-making organizations explicitly state: No grants to individuals, or for film or media projects, travel, or any of the other things we’d all love to do if only someone would give us the money.

Number three: Follow the clues the grant-maker gives you.

This means using the language the grant-maker uses. Sometimes, this can be subtle. The Orfalea Foundation, for example, uses positive, “strength-based,” or “asset-based,” language in describing its work. Its mission reads, “Strengthening communities by empowering individuals.” Its REACH program, which stands for Resilience, Education, Adventure, Community and Health, “works to prepare students for lives of purposeful action, continuous learning, and the courageous pursuit of opportunity.” Notice that there isn’t a mention of “problems,” “needs,” “underserved,” or other language that one commonly finds in descriptions of nonprofit work. The Orfalea Foundation doesn’t want to fill holes; it wants to scale mountains. It wants to work with nonprofits that see their clients as potentialities waiting to be unleashed; not as problems needing to be “fixed” or “solved.”

The Orfalea program officer working with one of our clients, AHA!went so far as to recommend that AHA! use the term “diversity appreciation” rather than “eracism,” or “tolerance” in the grant application describing the goals of its teen after-school program. Yes, all three terms refer to the same issue, but one describes a benefit; the second refers to a problem, and the third lacks enthusiasm. While not all prospective funders will quibble over the use of individual words, the point is still worth noting: You should describe your work through the lens of your prospective funder, not through your own conventional frame.

This leads us to “secret” number four:

Customize each application to the organization you are applying to. It is seldom effective to write one grant application and mass mail it to a dozen organizations. Although there may well be language you can cut and paste for all applications—such as your organizational history and accomplishments—each funding organization is different and deserves individual thought and analysis. Each funding organization has its own purpose it is working to fulfill, and your job as a grant writer is to show them how funding your organization helps them achieve their purpose.

Number five: Tell a good story.

At the end of the day, giving is an emotional decision. Yes, foundations are conservative, and they want to give to applicants that have solid management practices in place and that can quantify their results. And they want to feel good about giving. There are millions of organizations with good intentions trying to make a difference. Why should they fund yours? Because you’ve told them such a good story, you’ve made them such a believer in your efforts, that they want to be a part of it.

That’s “getting to ‘yes.’”

 –Leslee Goodman
Alchemy On Demand

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How To Obtain A Free WordPress.com Site https://staging.alchemyondemand.com/obtain-free-wordpress-com-site-2022/ https://staging.alchemyondemand.com/obtain-free-wordpress-com-site-2022/#respond Sat, 12 Mar 2022 09:21:50 +0000 https://staging.alchemyondemand.com/?p=1045 Read more "How To Obtain A Free WordPress.com Site"

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Video Transcript:

Hi everyone,

Hudson Hornick here. Just going to take a couple of minutes and give you guys a quick video tutorial and how to get started with WordPress.com. One thing I want to highlight right quick is that there is a big difference between WordPress.com and WordPress.org, and this tends to throw people off in the beginning. What we’re going to be doing right now is to create a site with WordPress.com.

So go ahead and navigate to WordPress.com, so http://www.wordpress.com and you’ll see a screen very similar to this. So once you’re here, what you’re going to want to do is go ahead and click on this orange “Get Started” button. And once you do you’ll be taken to a screen very similar to this.

So this is the “Get Started screen. You’ll have to enter your email and information that you’ll associate with this new blog. So you have your username, email address, password, blog address. What I want to point out here is the blog address. This will be the URL or “web address” of your site, aka your domain name. Now, you can always change this at a later date, but some people, if it’s business-oriented or whatever, they do sometimes get upset that this wordpress.com suffix is added to their blog address. So if I created this as “mygreatwebsite,” my site name, my URL, would be “mygreatwebsite.wordpress.com.”

That is until I went ahead and bought premium domain name hosting, but for the purposes of this tutorial, keep in mind that you can always purchase premium domain name hosting at a later date, and this suffix will go away. So for now, just pick a blog address that will work well for you that is available and free, and keep in mind that you can change it later.

SO we’ll move on from that. Scrolling down you’re going to notice a couple of options here. Which one you choose is up to you, but for now, for the purposes of this tutorial, I would say ignore these two columns and go ahead and focus on wordpress.com and create your free blog. Once you click on that, you’ll be asked to confirm your email address, and once you do that you’ll be set up with a wordpress.com blog!

It’s really that simple and in the next videos, I’ll show you how we can navigate through the wordpress.com dashboard and how you can change certain aspects of your site.

Thanks a lot for watching you guys, and I’ll see you in the next video!

-Hudson Hornick
Alchemy On Demand

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How To Upload A Post To WordPress https://staging.alchemyondemand.com/upload-post-wordpress-2022/ https://staging.alchemyondemand.com/upload-post-wordpress-2022/#respond Sat, 12 Mar 2022 09:21:18 +0000 https://staging.alchemyondemand.com/?p=1049 Read more "How To Upload A Post To WordPress"

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Video Transcript:

Hi everyone, Hudson here with Alchemy On Demand. I just wanted to take a quick second to show you how to upload a post to your WordPress blog if you have one. So what you’re first going to need to do is to go ahead and go to your site’s name. In order to enter the backend of your site, you’ll need to enter your site’s name followed by a forward slash and wp-admin.

That should take you to the login info. If your site is set to remember you, you’ll jump right in there like I am. If it’s not set to remember you, you’ll have to enter your username and password, but then you’ll come to this page. This page is your dashboard and it’ll give you a quick breakdown of your site.

What we’re going to focus on is adding new posts, so I’ll just go over here and focus on posts, not pages. So I’ll just go ahead and click posts, and you’ll get a breakdown of all your posts. If you want to add a new one, just go ahead and click “add new.”

And there you go. You’ll be in the backend of the site where you can add a new post to your blog.

I’ll go ahead and do a quick walkthrough of things and touch on things in a cursory manner, I won’t go into too much depth because I want to keep things brief. Here you can enter a title, then you can go and enter content, and here you’ll see a kitchen sink, right? This will allow you to go ahead and do the formatting you need to do when editing in WordPress.

Say you wanted to add some bold text, change this font color, underline it, strikethrough it – you can do that here.

That’s essentially the long and short of adding a new post. I’d like to direct your attention to the publishing module. Which is this area over here. WordPress is very powerful with this thing. WordPress has a lot of cool features here that they let you play with.

So you’ll see this “Save Draft” “Preview” “Publish” “Move to Trash. Those are your four general options. Let’s say that I created this post and the site is live, but I only want the people who I’m collaborating with to be able to see it. So I might make the visibility private or password protected. So I’d go over here and select “private” and hit “ok.” So now if I publish this post – hit update and publish it – only those who are logged into the backend of my site and logged in like I am and have the administrative power to edit my posts will be able to see it. Only they will be able to see it on the “front end” of the site too.

Speaking of which, the “front end” of your site is how the user interacts with your site – how the site looks to everyone else, not in this backend area. So let’s say that I was working on this and I wasn’t done with this and I just wanted to save it as a draft, I’d just go ahead and set this back to “public” and save this as a draft. Now I’ve already gone ahead and published this as “Private” and WordPress is going to think that this is published privately, and so I don’t have that option anymore, but that’s fine we’ll just go ahead and save this as private for now, and that’s fine – keep in mind that when private only those who are allowed to can see it.

so now we can go ahead and set it to publish at a different date if you want to. This is a great feature because let’s say that you’re writing on the weekend but you know that most people read your blog on Mondays, you can set it to publish whenever you like. You have your date, your time, here. So that’s where that is, right? This is a plugin feature from jetpack that lets me publish to various social media platforms. I’m going to go ahead and take that off because this is for practice purposes. Umm… so go ahead and post immediately, and make sure my visibility is set to private – privately published so I  know I won’t publish to my social media platforms and only the backend, only the people I know have access to the site already are going to be able to see this. So go ahead and update.

And then you can go ahead and click on “View My Post” and view your post and see how it looks on the front end of my site. So here we are. So you can see this “Private” you can see that this is letting you know that only those logged in can see it. This won’t be visible – only the title will be visible once you set this to public or “regular” publishing. Here you can see my content. And that’s about it.  That is how you publish a post. If you wanted to add media that’s fine, that’s another option, but I think we’re going to save that for another tutorial. So if you have any other questions, please feel free to let me know, and thanks for watching!

-Hudson Hornick
Alchemy On Demand

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